Terms and Conditions

Carolina Integrative Clinic (“CI Clinic,” “we,” “us,” or “our”)

Effective Date: 30-09-2026

Welcome to the Carolina Integrative Clinic website (the “Site”), located at www.ciclinic.com. By accessing or using this Site, or by opting in to receive text messages from us, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.

1. Use of the Site

This Site is provided for informational purposes about CI Clinic’s services and to facilitate scheduling and communication with our practice. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with your healthcare provider regarding any medical concerns.

2. Text Messaging (SMS) Program Terms

If you provide your mobile number and opt in to receive text messages from CI Clinic, the following terms apply:

• Program description: Messages may include appointment reminders, scheduling confirmations, and general practice communications (“informational” messages, not marketing or promotional in nature).
• Message frequency: Message frequency varies depending on your scheduling and care needs.
• Cost: Message and data rates may apply, depending on your mobile carrier and plan.
• Consent: Consent to receive text messages is not a condition of receiving care from CI Clinic. You may opt to be contacted by phone or email instead.
• Opt-out: Reply STOP at any time to any message to cancel text communications. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt back in.
• Help: Reply HELP to any message, or contact us directly at (919) 869-6661 or office@ciclinic.com for assistance.
• Supported carriers: Carriers are not liable for delayed or undelivered messages.
• Privacy: Your mobile information and opt-in status will not be shared with third parties for marketing purposes. See our Privacy Policy for full details on how we handle your information.

3. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Carolina Integrative Clinic unless otherwise noted, and may not be used or reproduced without our prior written consent.

4. No Medical Advice / No Provider-Patient Relationship

Use of this Site or text communications with our office does not, by itself, create a provider-patient relationship. A provider-patient relationship is established only after you have scheduled and completed an appointment with one of our clinicians.

5. Third-Party Links and Services

Our Site or messaging communications may reference third-party services (such as scheduling or communication platforms) used to support your care. We are not responsible for the privacy practices or content of third-party websites or services.

6. Limitation of Liability

To the fullest extent permitted by law, CI Clinic is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or text messaging communications, including message delays or failures due to carrier issues outside our control.

7. Changes to These Terms

We may revise these Terms from time to time. Updates will be posted on this page with a new effective date. Continued use of the Site or continued participation in our text messaging program after changes take effect constitutes your acceptance of the revised Terms.

8. Contact Us

Carolina Integrative Clinic
Email: office@ciclinic.com
Phone: (919) 869-6661
Fax: (919) 301-9349
Website: www.ciclinic.com

This document is designed to meet carrier-required SMS disclosures for A2P 10DLC compliance in addition to general website terms of use. We recommend legal review before publishing.